Shipping & Returns
Last updated: 2026
Shipping
Shipping rates and options are shown at checkout. Independent sellers usually ship their own products unless otherwise stated, and processing times may vary by seller, product type, and season.
- Some orders are processed within a few business days, while made-to-order, handmade, or limited-batch items may take longer.
- If an order includes items from multiple sellers, those items may ship separately.
- Tracking is emailed when it is available.
Returns & exchanges
Returns and exchanges may vary by product and seller, especially for handmade, custom, food, personal-use, or limited-batch items.
For damaged, incorrect, missing, or not-as-described orders, contact ourarabheritage@gmail.com with your order number and photos if applicable. OAH will help coordinate with the seller to resolve the issue.
Contact
For shipping or return questions, reach out at ourarabheritage@gmail.com and include your order number.